Front of House Team

To join our friendly team of Volunteers at Horndean Community Association. To ensure all visitors are welcomed in a friendly and professional manner. To provide information, advice and support to visitors and callers making enquiries for venue hire and activities. Provide administration support in relation to the function of Reception. Ensuring that the Reception area is kept tidy and all information is up to date. To work as part of the Reception team, along with the Association Manager, Community Association Administrator and Volunteer Co-ordinator.


Essential qualities for this role are:


An understanding of the need of confidentiality and a positive attitude to equal opportunities

A willingness to learn new skills and embrace change

Good communication skills and a pleasant telephone manner

Reliable and responsible


  • Age restrictions
  • DBS check required
  • Training provided
  • Volunteer Policy
  • Volunteers covered by insurance
  • Expenses reimbursed
    Travel expenses will be paid within a 3 mile radius of the hall.
  • Equal Opportunities Policy
  • Written role description
  • Accessibility
  • Volunteer induction
  • Ongoing support
  • Health and Safety Policy

When can I volunteer?

Start Date: 28/10/2016

End Date: 28/10/2018

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No


Merchistoun Hall
106 Portsmouth Road

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