OPAL Volunteer Visitor


This is an opportunity to help socially isolated older people in your community. Opal volunteers are trained to visit older people in their own homes to provide information about local groups, activities and services, with the aim of encouraging them to engage with their local community. They may be interested in trying a new hobby, or rejoining a local group after a bereavement or illness. Some Opal volunteers accompany clients to new activities and clubs to help them become established, and this has proved to be a very successful way of giving further support.

The role is very rewarding and feedback from clients is very positive:
"Thank you for visiting me. You have given me the motivation I needed." - Opal client, Fareham

Volunteers are also encouraged to promote the Opal service in their local community and surrounding area by helping to distribute leaflets and posters.

This is a great opportunity to become a vital link for older people in your local community. Your support could improve a person's quality of life and help them to stay living independently in their own home for longer.


No specific qualifications are needed, although experience of dealing with older people and the issues they face would be useful. Full training will be given, but you will need to:
* Relate well to older people and have a non judgmental attitude.
* Be able to communicate effectively and have excellent listening skills.
* To be able to complete basic administrative forms after visits
* To have access to a telephone to receive referrals and make follow up calls to clients.
* Be willing to gather appropriate information for your visits; support is provided through Age Concern Hampshire's Information and Advice Service.
* Be able to travel within your local and surrounding area (travel expenses are paid).

An enhanced CRB check will need to be completed prior to taking up the role and two references will be taken. Ongoing training is offered plus support through Age Concern Hampshire's Information and Advice service and regular Opal newsletters.
Age 18+.


  • Age/Gender Restrictions
  • DBS check required
  • Training provided
  • Volunteer policy
  • Covered by insurance
  • Expenses reimbursed
    Travel expenses.
  • Equal opportunities policy
  • Written role description
  • Accessibility
    Depends upon venues.
  • Volunteer induction
  • Ongoing support
  • Health and safety support


When: 20/09/2016 - 28/06/2018

Mon Tue Wed Thu Fri Sat Sun


Age Concern - Hampshire

Age Concern Hampshire
St Georges House, St Georges Street
SO23 8BG

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